Re-Open Guide!
Malibu Jack's Lexington and Louisville are NOW OPEN!
CLEAN & SAFE FUN
FOR EVERYONE!
The Malibu Jack's team has been hard at work during our temporary closure to prepare the return of our guests. With the help of industry experts, we have put together a list of best practices to help ensure that team members and guests will have clean, safe, fun!
Download the Malibu Jack's "Re-Open Safety Guide" for a full look at the changes we have made to each facility. Each attraction has specific standards which will be upheld for guest and team member safety. Thank you for adhering to these guidelines!
MALIBU JACK'S RESPONSIBILITIES
REDUCED OCCUPANCY
Maximum occupancies will be limited to 50% of rated capacity. Individual attractions will have reduced occupancy which are explained in our REOPENING GUIDE and will be posted at each attraction to ensure compliance.
DESIGNATED ENTRANCES
AND EXITS
Malibu Jack's will have designated doors for entering and exiting the building. Signage upon entry will highlight Malibu Jack's guidelines to ensure the fun and safety of our guests. We ask that all guests uphold our guidelines so that we can stay safe together.
MASKS REQUIRED
All Malibu Jack's team members are required to wear masks. Guests age 6 and older are required to wear masks. Masks must be worn at all times for guest and team member safety.
SANITIZATION STATIONS
Malibu Jack's will feature sanitation stations on the main walkways throughout each facility. The stations are for guests and team members to use as needed. Guests are recommended to sanitize hands before and after using any game or attraction.
TOUCH POINTS
High-contact surfaces throughout Malibu Jack's will be wiped down with a sanitizing agent. Malibu Jack's will have a dedicated sanitization team focused on these high-contact surfaces.
*ANTIVIRAL AIR FILTER
Nu-Calgon air purification system that has been tested to treat against viruses and bacteria to better protect guests and employees. Kills mold, bacteria, and viruses. Reduces allergens, odors and smoke. *Louisville location only.
TEMPERATURE CHECKS
All Malibu Jack's team members will be required to have their temperature taken daily upon check-in. If a team member’s temperature is 100.4℉ or higher (per CDC guideline), the team member will be sent home until they are fever or symptom free.
SOCIAL DISTANCING
All team members and guests must practice 6’ social distancing as recommended by the CDC and local health authorities. To assist with social distancing measures, signage throughout our facilities will promote the recommended 6 feet of spacing.
VISIBLE SIGNAGE
Malibu Jack's signage will be strategically placed throughout our facilities to communicate standards in place. Signage will be evident throughout the venue
GUEST RESPONSIBILITIES
Our goal is clean and safe fun for everyone. We kindly ask our guests to follow a few basic responsibilities to ensure a clean, safe, and fun visit to Malibu Jack's:
STAY HOME WHEN SICK
Please stay home if you or a family member is not feeling well. We are excited for you to return when you’re feeling better.
MASKS REQUIRED
Guests age 6 and older are required to wear masks. Masks must be worn at all times for guest and team member safety.
PERSONAL HABITS
Do your best to avoid touching your face while at Malibu Jack's. Kindly cover your mouth and nose when coughing or sneezing.
KEEP HANDS CLEAN
Please wash your hands periodically and properly while at Malibu Jack’s. Guests are recommended to sanitize hands before and after using any game or attraction.
SOCIAL DISTANCING
Adhere to social distancing guidelines. While floor markers will denote where to stand in queue lines, uphold the recommended 6 feet at all times.
Families are encouraged to stay together in queues and throughout their visit.
ATTRACTION SAFETY
All attractions have specific standards to help guests and team members have clean, safe fun. For full information on how each attraction has changed, please download the Malibu Jack's "Re-Open Safety Guide."
Thank you for all your support!
Malibu Jack's is proud to bring joy to the people of Kentucky and surrounding states. In an effort to help curb the outbreak in our communities, we encourage all guests and team members to follow these guidelines.
The health and safety of our guests and team members is our top priority.
We're excited to reopen and know that by following these guidelines we can all have a clean, safe, and fun visit at Malibu Jack's!
- The Malibu Jack's Team